This weeks orders shipped on Tuesday 9th August

FAQ's

Postage: 

All orders are posted on Mondays. We use Royal Mail 1st Class but are trialling some courier options also. 

I put in the wrong delivery address, can I change it? 

Yes, any changes to your delivery address must be sent to 

whisperbakes@gmail.com

Please email as soon as possible using the header: CHANGE OF ADDRESS, so we can do our up most to see it and make the changes in time. 

Can I order a specific product to be delivered on a set date? 

Unfortunately this isn't something we are able to offer at this time. Hopefully in the future we can expand our capacity for custom orders. 

Do I need to be home to accept my order? 

We advise being home to collect your order as our boxes are too large for a standard letterbox. 

How long will my items last? 

All our bakes are baked after your order is placed, making them as fresh as possible before shipping. 

Rocky Roads - will last up to two weeks - best stored in the fridge. We recommend taking them out of the fridge for an hour or so before you wish to enjoy them to let them return to room temperature. 

Brownies and Blondies - Are best stored in an air tight container at room temperature, best before 7-10 days of delivery.

Cookie Dough- Best stored in the fridge and best enjoyed at room temperature so let them come back to room temperature before digging in! Best before 1 week after delivery.

Brookies: Best stored in an air tight container at room temperature. Best before 5-7 days from delivery. Pop them in the microwave for 20 seconds to enjoy at their best. 

Can I Freeze my order? 

Yes, all our bakes can be frozen, allow to thaw in the fridge completely before consuming.

Can I send an order to someone else as a gift? 

Yes, simply add the address you'd like the box of goodies to be delivered to at the checkout. If you are ordering more than one box to multiple recipients please place each order separately, so the correct shipping labels can be printed.  

Please also be aware of allergens, we do not recommend sending a box or sharing with anyone who is allergic to the below allergens (please see Allergens sections). 

Do you offer boxes for people with dietary requirements? 

Unfortunately we currently operate from a small kitchen and are unable to guarantee bakes which are suitable for people with food allergens. 

Our ingredients include the following allergens: 

Wheat, Gluten, Soya, Barley, Dairy, Nuts, Eggs

All bakes are made in an environment which handles Wheat, Gluten, Barley, Nuts, Dairy, Eggs and Soya.

Please contact whisperbakes@gmail.com with the subject: ALLERGEN INFOMRATION, if you would like any further details.